Frequently Asked Questions
Do you have a refund policy?Answer: Yes. We offer a 100% Satisfaction Guarantee. Try WishList Member. If you’re not thrilled within 30 days, we’ll refund every penny. No hard feelings.
Do I have to pay annually?Answer: You can cancel at any time (even right after purchase if you want to ensure you don’t have a recurring payment subscription). If you choose to cancel the Annual Plan, your Next Bill Date would become your Updates and Support Expiration Date. You can continue to use the version of WishList Member you have at the time of expiration, but won’t be able to access plugin updates unless you have an active plan. A new Subscription can be purchased at any time.
Can I easily import/export my members?Answer: Yes. Members can both be imported and exported using WishList Member. A .csv template is provided to you for importing members from another system and if you wish to export your members, you can export them all at once or by membership level using the WishList Member export feature.
Which online payment providers can be integrated with WishList Member?Answer: WishList Member™ includes integration options with popular payment providers like 1ShoppingCart, 2Checkout, Authorize.net, ClickBank, CloudNet360, Cydec, eWAY, Infusionsoft by KEAP JVZoo, PayBlue, PayKickStart, PayPal Checkout, PayPal Payflow, PayPal Payments Pro, plug&paid, Recurly, SamCart, SendOwl, Stripe, ThriveCart, UltraCart, WooCommerce. WishList Member™ also offers a simple and generic integration option which can be used with other available payment providers.
Does WishList Member have an API?
Answer: Yes. WishList Member includes an API and a set of WordPress-style functions you can use to work with WishList Member code. The API lets you connect to and interact with WishList Member using an external (outside of WordPress) script that you write. The available WordPress-style functions allow you to connect to and interact with WishList Member inside of plugins and themes you write (that will be installed in the same WordPress install as WishList Member). More details: https://codex.wishlistproducts.com
Can I switch from another membership platform to WishList Member?
Answer: Yes. Members can both be imported and exported using WishList Member so you can switch from another platform to WishList Member. A template file is provided for importing members from another system and if you wish to export your members, you can export them all at once or by membership level..
Which email providers can be integrated with WishList Member?Answer: WishList Member™ includes integration options with popular email providers like ActiveCampaign, arpReach, Automizy, AWeber, Constant Contact, ConvertKit, Drip, FluentCRM, GetResponse, iContact, Infusionsoft by KEAP, Interspire Email Marketer, Mad Mimi, MailChimp, MailerLite, MailPoet, Marapost, Moosend, Ontraport, SendFox, Sendlane. WishList Member™ also offers a generic integration option which can be used with other available email providers.
Is it possible to drip content to Members?Answer: Yes. You can use the Sequential Upgrade feature or the Content Scheduler feature to drip content over a set period of time. So content is only available based on the schedule you set. Sequential Upgrade can be used to drip out each portion of content through the use of Levels while Content Scheduler includes more in depth content dripping options.
Is there a way to confirm each new member before granting access?Answer: Yes. A registration can be set to require a site admin approve the registration before the member gains access to protected content. A registration can also be set to automatically send an email to the member requiring them to confirm their registration before they gain access to protected content. Both of these scenarios are available and optional.
Can an Affiliate Program be used with WishList Member?Answer: Yes. Systems like ClickBank and 1ShoppingCart can be used to successfully manage affiliates so it is possible to setup a membership site using WishList Member and have an affiliate program at the same time. In addition, WishList Member also includes an integration with iDev Affiliate tracking software.
Does WishList Member offer an Affiliate Program I can join?Answer: Yes. There is an affiliate program for WishList Products. You can learn more and sign up for the affiliate program using the following link: https://affiliates.wishlistproducts.com.
What if I have more questions/want to contact support?
Answer: Our online Knowledgeable Base includes documentation and video tutorials that address many different topics: https://wishlistmember.com/docs Our dedicated support team can also be reached by visiting: https://support.wishlistproducts.com. Please feel free to submit a ticket if you have questions and we will be happy to help.
Ready to Launch?
Are you ready to launch your membership site, online course or community? With WishList Member, you can be up and running in just a few hours from now — all with a single plugin to manage it all.